Fullstory Status

All Systems Operational

About This Site

Welcome to Fullstory's home for real-time information on service performance and availability. If there are any interruptions in services, a notice will be posted here.

Data Capture Operational

Web Capture Operational

Native Mobile Capture Operational

API Operational

Fullstory Web Application Operational

Webhooks & Alerts Operational

Destinations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 5, 2025

No incidents reported today.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

Delayed Indexing (NA Data Center)

Resolved - Our indexing backlog is now fully resolved. Session data captured during the impact window is available for search and in data warehouses.
Oct 30, 08:30 EDT

Monitoring - A fix has been implemented and new session data is no longer delayed. We are monitoring the backlog of session data impacted by these delays and will resolve this incident once the backlogged session data is fully indexed.
Oct 30, 07:42 EDT

Identified - We've identified the issue and we're working to rectify it at this time.
Oct 29, 18:00 EDT

Investigating - At 11:15 AM EDT, we began experiencing indexing delays for session data and Data Warehouse updates in our NA data center. We are investigating the issue.
Oct 29, 13:59 EDT

Oct 29, 2025

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

Delayed data processing, Degradation in Fullstory Web application

Postmortem - Read details
Oct 23, 18:29 EDT

Resolved - This issue is resolved. The Fullstory platform, including login, data processing and indexing, webhooks, APIs, and destinations, are fully operational. If there are any follow up questions, please reach out to support@fullstory.com.
Oct 22, 17:35 EDT

Identified - Customers may have experienced delayed data processing and indexing, or degradation to the Fullstory Web application between 2:46 PM ET to 2:55 PM ET. Data ingested within this timeframe may be delayed or affected. We have identified the issue and are actively working on full resolution.
Oct 22, 15:42 EDT